E-mail: jordan@altitudefilmworks.com | Phone: 914.656.4791

FAQ

ARE YOU INSURED?

Yes, we are fully insured. We carry $1 million CGL specific to drone based aerial filming operations. We can add companies as “additionally insured” as required.

IS IT WHAT YOU DO LEGIT?

Commercial UAS usage is such a new industry that the policies for governing them have been established recently. The FAA continues to work actively towards regulating and certifying pilots and drones flying in the National Airspace (NAS) for commercial purposes; however, their policies are recently codified into official law as they apply to UAS. Since our pilots have the new PART 107 certification, they remain covered and permitted under existing legislation relating to model aircraft. As long as we stay within our ceiling and operate our systems safely, we are cleared for takeoff.

WHAT ABOUT SAFETY?

Just because we are allowed to fly with Part 107 certification, that legality is not a license to put people in harm’s way. Our pilots are seasoned and responsible operators with experience on an array of equipment, and have created some safe yet incredible, innovative shots, flying in locales ranging from rocky mountains to rivers. While some drone operators try to fly and operate the camera at the same time, we use a dedicated pilot in addition to a camera operator, so as to allow the pilot total focus on maintaining a safe flight and the cameraman the ability to compose the best shots possible. Additionally, for indoor footage, our quad-copter is outfitted with rotor guards for extra protection.

CAN YOU FLY INDOORS?

Yes, we can, although we need a minimum of 40’ X 40’ with 12’ minimum ceiling height in order to do this safely and effectively. Our new drone technology has downward facing sensors that assist with flight control in indoor environments. These sensors give us close to the same degree of flight accuracy and control that we get using GPS outdoors.

DO I NEED TO OBTAIN ANY PERMITS?

We have a PART 107 certification from FAA. This is a huge advantage as it enables us to fly almost anywhere in USA on very short notice. Additional permits may be required depending on the location. These may include Film Office, City and other permits. We can assist you in obtaining these permits as required but it is the responsibility of the show producer to have these permits in place.

DO YOU PROVIDE MAPPING AND PHOTOGRAMMETRY SERVICES?

Yes we do. Drones are the perfect tool for mapping needs. We are able to cover areas as small as a few acres, right on up to much larger areas of several hundred acres. The technical capabilities of the drone combined with very sophisticated back end software processing enables us to generate high resolution large area terrain maps and 3D images. If the Google maps view of your project is too out of date or not detailed enough we can help you get a current detailed (as detailed as 2cm/pixel!) view. We can even provide updated views over time to monitor transformation of your project, for example construction sites. Output files are also GIS ready so that you can further work with the data for mapping, surveying, modeling, etc. Please see our mapping and photogrammetry page for details.

IS IT POSSIBLE TO BROADCASTR LIVE?

We can capture your footage and feed it to your live broadcasting system with ease. We also have the ability to live stream straight to all the popular online platforms for live content such as YouTube and Facebook. Check out our livestream page for more details.

CAN YOU FLY IN RESTRICTED AIRSPACE?

In order to fly in zones designated as Restricted Airspace we need to obtain a special permissions permit, in addition to our PART 107 certification. This is absolutely doable but can take anywhere from a few days to a few weeks to procure. We have however been granted numerous restricted permits for that region, and now have a very good working relationship with authorities in the area.

CAN YOU FLY OVER A CROWD?

Drones or UAVs are not permitted to fly over the public ever! However, it is possible to make it appear that you are flying over a crowd with careful lens selection and camera angles. We can fly over actors on a closed set and anyone else who has given us permission to do so and has taken part in the safety brief for that operation. If you need to fly right over a crowd at a festival or live event, we suggest using our cable cam rig.

WHAT AREAS DO YOUR SERVICE?

We are located in Denver, Colorado and service all of Rocky Mountain. That being said, we LOVE to travel! If you want to get us on a project that is requires a plane or a long drive then all we ask is that you pay travel and lodging expenses. We are great at finding deals and do not charge a premium for this.

DO YOU GUARANTY QUALITY OF YOUR WORK?

Yes! We believe that all aerial photographers should guarantee that you will be satisfied with the images provided. But this is not the case! Our guarantee is this: if you are not completely satisfied with the images that we deliver to you, we will photograph your site again at no additional cost. It is critical to us that our clients are satisfied with their aerial images.

WHY USE Altitude Filmworks?

We believe that our work speaks for itself but with the flood of new aerial service companies into the market we set ourselves apart by our Three R’s: Reliability, Redundancy and Really Cool. Our drones are designed to accommodate the unique pressures of being on a film set. Because of our experience and attention to detail you can be sure that we’ll be able to deploy quickly and reliably. We also have redundancy built into everything we bring on set to ensure that the worst that happens is moving to our backup plan, not yours.
We also understand the importance of showing the sizzle to your clients. Our aerial video ground station is tailored specifically to work with agencies that need to see how incredible the aerial footage is turning out, live and in full HD. Also – we are very, very serious about safety.

HOW MANY PEOPLE ARE ON YOUR TEAM?

A typical aerial film shoot will require three people: A pilot, a camera operator and a forward observer/tech. When the drone is in the air all communication from the Director or Director of Photography is relayed through the camera operator to the pilot and observer to ensure that the dance between the aircraft and the camera is choreographed safely and precisely. The observer helps to coordinate points of reference and timing and aids in battery changes and pre/post flight checks. A team of two is not ideal but for certain gigs it is doable.

HOW MUCH DOES YOUR SERVICES COST?

As with other products we offer various price points for our different levels of service. We have everything from quadcopter packages to the larger two operator camera drones that can carry gimbal stabilized Canon 5D, Black Magic, GH4’s etc. We also have very large “heavy lift” available that can fly a full Red or ARRI Mini camera package. Please contact our office today for a quote for your specific shoot.

HOW DO YOU DELIVER THE FILES?

Depending on our agreement we can either give you the SD cards right out of the cameras, transfer the files to a portable drive on site or deliver via courier on a portable drive on the first business day after the shoot.

DO YOU OFFER POST PRODUCTION SERVICES?

We can provide editing, color correction and grading for the footage we shoot. However, postproduction is also one of our specialty and we suggest for your projects that you hire us to fly and film and then let us do the postproduction side of the job. We can also suggest some great suppliers for complex projects.

WHAT IS PART 107 CERTIFICATION?

The new rules for non-hobbyist small unmanned aircraft (UAS) operations – Part 107 of the Federal Aviation Regulations (PDF) – cover a broad spectrum of commercial uses for drones weighing less than 55 pounds. Here are the highlights of the new rule.
Operating Requirements
The small UAS operator manipulating the controls of a drone should always avoid manned aircraft and never operate in a careless or reckless manner. You must keep your drone within sight. Alternatively, if you use First Person View or similar technology, you must have a visual observer always keep your aircraft within unaided sight (for example, no binoculars). However, even if you use a visual observer, you must still keep your unmanned aircraft close enough to be able to see it if something unexpected happens. Neither you nor a visual observer can be responsible for more than one unmanned aircraft operation at a time.
You can fly during daylight or in twilight (30 minutes before official sunrise to 30 minutes after official sunset, local time) with appropriate anti-collision lighting. Minimum weather visibility is three miles from your control station. The maximum allowable altitude is 400 feet above the ground, and higher if your drone remains within 400 feet of a structure. The maximum speed is 100 mph (87 knots). You can’t fly a small UAS over anyone who is not directly participating in the operation, not under a covered structure, or not inside a covered stationary vehicle. No operations from a moving vehicle are allowed unless you are flying over a sparsely populated area. Operations in Class G airspace are allowed without air traffic control permission. Operations in Class B, C, D and E airspace need ATC approval. See Chapter 14 in the Pilot’s Handbook (PDF). You can carry an external load if it is securely attached and does not adversely affect the flight characteristics or controllability of the aircraft. You also may transport property for compensation or hire within state boundaries provided the drone – including its attached systems, payload and cargo – weighs less than 55 pounds total and you obey the other flight rules. (Some exceptions apply to Hawaii and the District of Columbia. These are spelled out in Part 107.) You can request a waiver of most operational restrictions if you can show that your
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